Senior Service Delivery Engineer
IDPE Consulting Group Ltd (Wellington, New Zealand)
Senior Service Delivery Engineer A customer facing technical role has become available within a software development company. We are looking for someone who can quickly become an effective team member, to focus and develop solutions for complex and critical customer issues. You ll need to be innovative and thoroughly customer focused. It is essential for you to have the following skills and experience to fulfil this role: - Strong working knowledge and experience in Oracle products especially PeopleSoft - Several years experience working within the software and/or service industry - Ability to form and maintain effective relationships with clients, consultants and product users - Able to drive change in support engagement practices with clients such as, systems, tools and interface - Provide proactive and reactive onsite support in a timely manner - Provide future direction and guidance on specific software deployment plans - Understanding of service delivery best practice (ITIL) - Excellent,
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Posted 8 days 15 hrs ago from myjobspace.co.nz (Posted on: 13-11-2009)
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