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SAP INFRASTRUCTURE( BASIS) SERVICE DELIVERY MANAGER
Shreyas Technologies (Bangalore, Pune, India)
Hi, This is Guru prasad From Shreyas Integrated (www . shreyastech .com). We are a recruitment consultancy based out of Bangalore, Supporting major MNCs in their staffing needs. We currently have requirement for SAP INFRASTRUCTURE(BASIS) with our client A BiG 5 Consulting Company. They are looking for a SAP professional with experience in the below mentioned role. End to end Service delivery as per the contract. Create solutions based Utility based support model. SLA Definitions, Implementation and Compliance. End 2 End Client Relationship Management, (Defining governance mechanisms attending client meetings including CXO level interactions, setting expectations, Defining goals and deliver to meet or exceed those goals) Financials (Budgeting and P/L for entire outsourcing contract) Defining and leading service improvement initiatives (Six Sigma) and cost reduction measures (Resource Planning, Process Improvement, Automation, leverage cross functional efficiencies) Planned and Implemented
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Posted 8 days 9 hrs ago from Monster India (Posted on: 14-11-2009)
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