Technical Support Associate ITD GD
IBM (India, , IND)
* * Technical Support Associate - ITD - GD Job ID ITD-0270009 Job type Full-time Regular Work country India Posted 10-Nov-2009 Work city Bangalore, Hyderabad Job area Operations (all other) Travel No travel Job category Technical Services Business unit End User Spt Job role Customer Service Representative Job role skillset Customer Service Center Job description ## Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP. * Min 6 months of relevant experience in the mentioned skill areas # Awareness of basic networking concepts and technologies. # Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN # Understanding of operating systems, Windows 2000/NT/XP ¿ configuration options and Troubleshooting # Browser Support - Internet Explorer # Ability to identify basic hardware parts and aware of basic hardware concepts # User level
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Posted 20 days 22 hrs ago from IBM (Posted on: 15-11-2009)
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