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Service Delivery Manager / Client Support Manager / Engagement Manager .
Anthroplace Consulting Pvt Ltd (Bangalore, Chennai, India)
Min Total Exp: 8 years We have multiple positions for: Service Delivery Manager Client Support Manager Engagement Manager Delivery Project Executive For all the positions we are looking for Delivery experience A brief Job Description is provided below: # The Service Delivery Manager will be the second line manager and accountable for the overall service delivery/performance of the accounts as regards to the SLA contracted. The SDM will work closely with the competency leader and drive the business objectives established for the accounts/competencies. #Responsibilities: #Define and implement awards and recognition schemes #Full responsibility for completion of PBC / IDP process for area for the Co. staff they manage #Ensure the Co. staff have strong career development including: management of IDPs, succession planning, training plans, ongoing development, career road maps, coaching and mentoring #Ensure there is a retention plan for areas of responsibility to include: succession planning,
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Posted 17 days 23 hrs ago from Monster India (Posted on: 17-11-2009)
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