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Services
By Vivian Yeo, ZDNet Asia
The Asia-Pacific IT services industry is evolving rapidly, marked by mergers and acquisitions, the emergence of new players, and the growing interest in business process outsourcing (BPO).
According to research analyst Gartner, IT services in the Asia-Pacific region is set to outpace worldwide growth with a compound annual growth rate (CAGR) of 8.9 percent from 2004 to 2009. The CAGR for the global market is estimated to be 6.1 percent. IDC's numbers are more positive, however. The research firm estimates a CAGR of 11.4 percent for the IT services market in the Asia-Pacific region, excluding Japan.
Gartner also predicted India and China as the emerging heavyweights, forecasting growth at 22.7 percent and 11.8 percent, respectively. India continues to champion IT outsourcing, mainly in the area of application development. China, on the other hand, requires extensive new capabilities due to opportunities arising from the opening up of its large market and its preparation for the 2008 Olympic Games which will be help in the Beijing capital.
ZDNet Asia's IT services segment covers outsourcing, development and systems integration, consulting, managed services and hosting constitute. Such services are targeted not only at large enterprises, but also the middle-tier and small businesses.
While the list of companies that made it to the ZDNet Asia Top Tech 50 Index is dominated by traditional big players Accenture, Fujitsu, HP and IBM, Indian companies such as Infosys, Tata Consultancy Services and Wipro did well enough to claim spots of their own. Telecommunications services companies BT Group, Hua Wei and SingTel also rank among the Top 50.
In the outsourcing arena, competition is expected to intensify in 2006 as more businesses show a preference for smaller, less complex deals. This trend was evident in the third quarter of 2005 worldwide.
Will the traditional big boys continue to dominate, or will the specialist players succeed in grabbing more market share? The jury's still out, but it'll be a hard-fought race.
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Top Tech 50 companies in Services
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Accenture
One of the world's largest consulting firms, Accenture provides a gamut of management consulting and technology services including business intelligence, content management and performance management.
Atos Origin
Few can lay claim to orchestrating the biggest international sporting meet, let alone earn the rights to run five Olympic Games. Atos Origin is one of the exceptions.
BT Group
BT Group consists of three lines of business: BT Retail, which provides communications services to more than 20 million U.K. consumers and businesses; BT Wholesale, which provides network services and solutions within the United Kingdom; and BT Global Services, which delivers networked IT services to meet the needs of multinational companies.
CSC
Since 1959, CSC has spent the last 45 years helping businesses around the globe manage their IT systems. Today, the company is ranked amongst one of the world's leading IT services companies, and has 78,000 employees located in offices in 48 major cities.
EMC
Being bold has paid off for EMC. Despite being in a fast-commoditizing storage hardware market, the storage giant has managed to grow and lead the market in many of the segments that it competes in.
Emerson
Consumers, homes and businesses rely on Emerson for a myriad of things. Founded in the United States in 1890, Emerson is a global company that uses technology and engineering to provide innovative solutions for a wide range of industrial, commercial, and consumer markets.
Ericsson
Ericsson is once again profitable after it relieved itself of the loss-making mobile phone division by entering a joint venture with Sony.
Fujitsu
The world's third-largest IT services provider, Fujitsu was established in June 1935 as a subsidiary of Fuji Electric.
Hewlett-Packard
Do not dismiss Hewlett-Packard just yet. The once-troubled ship found itself a new captain, CEO Mark Hurd, and he could be just the one to steer the company back onto the right course.
Huawei
Founded in 1988, Huawei has become one of the largest suppliers of fixed-line telecom equipment in China.
IBM
Over the last 10 years, IBM has succeeded in transitioning from a mainframe systems company to a top provider of IT business services. This business now accounts for about half of its revenues.
Infosys
Founded in 1981, Infosys has seen a 10-fold increase in its business in less than a decade.
The consulting and IT services company crossed the US$100 million mark for the first time in 1999, and in March 2005, it boasted a revenue of nearly US$1.6 billion.
Lucent Technologies
Lucent Technologies was spun off in September 1996 as the systems and technology unit of AT&T Technologies, and grew to become a major player and developer of mobility, optical, data and voice networking technologies.
Microsoft
This company needs no introduction. What started in 1975 as two college boys' aspiration to turn PCs into useful machines, Microsoft has since blasted its way into becoming a key player in the software industry today.
Motorola
These days, you'd probably know Motorola from its slender clamshell RAZR V3 mobile phone, or for introducing the world's first commercial handheld cellular phone, the Motorola DynaTAC, in 1983.
NCR
The next time you visit an automated teller machine (ATM) to withdraw some cash, you might be able to spot a three-letter acronym NCR, engraved somewhere on the system.
NEC
An industry veteran, NEC was founded in Japan in 1899. Originally known as Nippon Electric Company, the company's early business dealt with the production, sales and maintenance of telephones and switches. Its global expansion took place in the 1950s, with the setting up of Nippon Electric New York (now NEC America). It was also during this period that NEC ventured into computing systems.
Qualcomm
As the inventor of the CDMA (Code-Division Multiple Access) standard, Qualcomm has been reeling in big bucks in recent years as operators around the world started rolling out third-generation (3G) cellular networks based on wideband CDMA.
Siemens
Siemens is a formidable global powerhouse in IT and electronics. With 434,000 employees around the world, the company provides products and services in automation and control, information and communication, medical, transportation, and power and infrastructure.
SingTel
For most incumbent carriers worldwide, the Singapore Telecommunications (SingTel) Group began as a government entity in 1879 when the island-state became one of the first Asian cities to have a telephone service. Alexander Graham Bell had patented his invention only three years before the company was established.
Symantec
An ambitious Symantec has been beefing up its security prowess and expanding its offerings through acquisitions.
Symbol Technologies
From the days of its first handheld laser barcode scanner in 1980, Symbol has come a long way in the enterprise mobility space. To date, the company holds more than 800 patents in all areas of mobile technology, including mobile computing, wireless infrastructure, radio frequency identification (RFID), mobility software, services and data capture.
Tata Consultancy Services
A company as old as Tata Consultancy Services risks being overshadowed by hungrier newcomers, but the software-services giant, founded in 1968, knows exactly how to edge forward.
Unisys
In 1837, E. Remington & Sons introduced the first commercially-viable typewriter. Remington then delivered its UNIVAC computer to the U.S. Census Bureau, and makes history in 1952 by predicting the election of the country's president before the polls closed.
Wipro
From its humble beginnings as a vegetable oil distributor and later PC maker, to the current day high-profile IT services contender, Wipro has come a long way.
ZDNet Asia Top Tech categories
Systems | Networking and communications | Storage management | Security | Software Infrastructure | Services | Business applications | Internet services
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