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Convergys


Convergys Corporation is one of the world's leading players in relationship management.

Headquartered in Cincinnati, Ohio, the United States, the company has a workforce of some 75,000 employees who serve clients in over 70 countries and speak more than 35 languages.

Convergys' businesses include relationship management, outsourced customer and HR management products, consulting and professional services, as well as billing services.

The American company recently bought Intervoice, a provider of personalized, multichannel automated information tools. The acquisition is expected to enhance and accelerate relationship management offerings for its clients worldwide.

For the third quarter ended Sep. 30, Convergys posted a net loss of US$140 million from a net income of US$41.8 million a year ago. Meanwhile, revenues declined 3.9 percent to US$676.2 million.

This company is listed in Business applications.



Financials
Fiscal year-end December FY08 FY07 FY06 FY05 FY04
Global revenue (US$millions) — 2,844.3 2,789.8 2,582.1 2,487.7
Global full-year net income (US$millions) — 169.5 166.2 122.6 111.5
Average year-on-year revenue growth over 4 years 4.60%
Average year-on-year net income growth over 4 years 15.83%
Percentage of revenue from Asia —

Operations
Founded 1983 USA
First Asian office 2001 Singapore
Global employees 75,000
Global employees in Asia 24,000
Asian economies: Total 9 China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand

* Data correct as of October 2008. Information was compiled by ZDNet Asia from sources such as official reports, corporate Web sites and financial news sites. ZDNet Asia strived to get the latest information but does not guarantee the correctness or completeness of the data. The information provided on this site is for general informational purposes only and is not an offer to buy or sell any securities.

ZDNet Asia Top Tech categories
Systems  |   Networking and communications  |   Storage management  |   Security  |   Software infrastructure  |  
Services  |   Business applications  |   Internet services  |  


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