This content requires Macromedia Flash Player 7 or higher. Get Flash

American Airlines extends connections


Thursday, November 05 2009 02:43 PM

Monte Ford, CIO of American Airlines talks to ZDNet's Sumi Das about developing a new passenger service system that will allow customers to connect more easily to the airline through their Web site and other mobile devices. Ford also discusses how his IT organization faced the challenges of 9/11 and the weathered recent economic downturn.

Find more videos in: Mobile platforms/communications, Traveller

WORTHWHILE?

0

0 votes


Photo Gallery


Startups step up at DemoFall

Well-funded entrepreneurs face off with venture capitalists and media at latest Demo event

 
 
 

Books in a minute (or three)

US$97,000 Expresso Book Machines can do just that

 
 
 

Loaded with promise in R&D pipeline

Before fax machines and LCDs became everyday tech, they were recipients of R&D 100 awards.

 
 
 

Defcon badge inspires hacks

Sophisticated tags feature customized circuitry, interactive LEDs and hidden features

 
 
 

Redesigning the router

London art students come up with cool concept designs for the most humble of gadgets

 
 
 

More Photos»



News and Interviews

American Airlines extends connections

Advancing IT at one of the world's largest airlines

Facebook COO sees economic models changing on the Web

Shifting from information Web to social Web

HP CEO: The challenges of cloud computing

Making cloud services an attractive model

Microsoft demos Twitter feeds in Bing

Yusuf Mehdi previews Bing 'Wave 2'

 
 
 

Twitter CEO: Why he turned down Facebook

Evan Williams talks entrepreneurship, running Twitter

U.S. CTO: Health care needs better billing systems

Aneesh Chopra addresses cure for health care inefficiencies

Gartner: 'Worst year ever' for IT spending

Silicon Valley no longer in the driver's seat

Oracle announces Exadata 2

Ellison talks up new database computer


Whiteboard Videos

Enterprise 2.0

Vince Casarez, vice president of product management at Oracle, explains how Web 2.0 technologies, such as tags, wikis, and mash-ups, can be applied within an organization.

Reduce TCO Through Virtualization Technology

What makes the new generation Intel® Xeon® processors valuable to Business IT with demanding workloads?

Nehalem Architecture

What makes next-generation Intel® Microarchitecture (Nehalem) such a superior successor?

Running desktop virtualization

Pros and cons of virtual desktop infrastructure

 
 
 

RISC server consolidation

Why are organizations consolidating RISC servers onto Intel® Xeon® servers?

Data Protection for Blade Servers

How do you back up Blade Servers? Find out what are the 3 most common solutions.

Dynamic Management of Physical and Virtual Machines

Is it possible to move physical machine virtually without re-patching your network cabling?

Leading Virtualization Performance with Dunnington

Find out why the latest Intel® Xeon® 7400 series processors is an excellent platform for virtualization.


Special Reports

UOB banks on economic downturn

Singapore bank's IT chief Susan Hwee explains how financial crisis offers new opportunities to reengineer

Domino's Pizza keeps customers eating

CEO Don Meij discusses strategy to grow customer base

Providing 'nirvana' shopping experience

Crossmark exec Kevin Moore explains how shoppers' experience can be enhanced

NOL sails on scalable tech platform

IT shipmaster Wu Choy Peng discusses need for tech to support service and operational excellence

 
 
 

Austereo tunes into the Internet

Australia's radio network discusses how Internet, mobile platforms extend audience interaction

PMP turns page on tough times

CEO discusses the media services firm handles difficult financial circumstances

YCH Group rides high on people, tech

CIO James Loo explains technology's role in supporting logistics firm's network of employees across Asia.

Sky News looks at digital network

Australian News Channel CEO explains need to deliver quality content, across multiple platforms