Making shared services work : Video : ZDNet Asia

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Making shared services work

Monday, May 07 2007 12:41 PM

Stefan Beck | BASF Southeast Asia "Don't try to set up a shared service center if you have not analyzed the affected processes beforehand."

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Making shared services work

Stefan Beck, Asia-Pacific IT director for chemical company BASF, talks to ZDNet Asia about the benefits of integrating and centralizing support services.