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This paper outlines possibility of applying to anybody doing business anywhere. One can instantly meet with people in organization, partners, clients, or prospective customers. With products like Reservationless 800 Conferencing, one can e-mail, text or IM a number and access code from Blackberry or other PDA and participants can join instantly. The proximity to a geographically separated client base becomes instantaneous.
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Insight into customer satisfaction is a key indicator to a repeatable, lasting revenue stream and loyal customers. Gaining information into how active customers are, repeat product purchases, volume of returns and fulfillment commitments help to establish a customer-focused organization, but also accelerates sales cycles and bolsters revenue generation. This video features Richard Eldh of Sirius Decisions and explores the issues and the data required to support greater customer satisfaction.
21 days ago by IBM DownloadThe Novell collaboration vision enables organizations to leverage their existing IT infrastructure investments to securely, simply and cost-effectively converge the best of traditional collaboration environments and the latest real-time, social interactions.
41 days ago by Novell DownloadDownload our free white paper, Ten Tips for Better Web Meetings, and discover how to harness the full power of web conferencing technology. It's a fast, easy and free way to learn how to stay focused on your meeting instead of the technology. Topics include:
Download our free white paper, Business Benefits of Web Conferencing, and learn how to make your meetings more meaningful and productive. The paper explains what to look for when choosing a product and offer guidelines for installing a solution that brings people together in a way that saves you both time and money. Topics include:
You need your webinars to generate high numbers of leads, yet you don't want to alienate your audience with a too-hard sell. How do you strike that all-important balance between the needs of your registrants and your sales and marketing goals? All it takes is a few key strategies to create a webinar experience that satisfies both your audience and your bottom line. Join speaker Ken Molay, President, Webinar Success for this TechRepublic Webcast to learn the secrets of producing an effective lead generation webinar. You'll learn:
Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how a good customer relationship management tool can please customers, while saving the company time and money.
111 days ago by Oracle DownloadBefore a company buys the data center, however, it will want to consider some of the factors not often assessed versus the favorable events listed above. There is a big difference between running the IT infrastructure of an organization and being the facility manager. Once a company has decided to build their own center, they are in the data center business. Things can run smooth or they can go horribly wrong.
210 days ago by IBS DownloadCIMB Bank, the commercial banking arm of CIMB Group in Malaysia, has become the first Ringgit market-maker to go live on Thomson Reuters' RTFX (Reuters Trading for Foreign Exchange) platform. The Ringgit is currently non-tradable outside of Malaysia, the central bank remaining averse to freely allowing the currency to be speculated off-shore. As the first go-live, the RTFX platform connects CIMB to the Malaysian trading community. It enables existing and new corporate clients, banks and other financial institutions in the country to execute spot and forward foreign exchange deals and manage post-trade processing via a single sign-on from the Thomson Reuters desktop.
264 days ago by IBS Publishing DownloadDespite a downturn in the global economy, 2008 saw a number of TMS vendors claiming up to 50 per cent growth in sales across the year, according to a new survey by US-based researcher, Aite Group. All vendors profiled in the study of the TMS market claimed that in 2008 they had experienced revenue growth, customer growth, or both, at least between one to 25 per cent. Aite's Impact Report is the result of questionnaires, product demonstrations and customer interviews carried out with seven global vendors.
264 days ago by IBS Publishing Download