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ZDNet / IT Library / Enterprise Applications / Customer Management / CRM Software /
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
Publisher's description
An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding a CRM solution that meets your organization's needs todayÂbut that can also scale and change as your company growsÂpresents both a technical and business challenge. Making the right choice can not only avert implementation disaster, but can also help you secure your organization's competitive edge.
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